Digitization, automation, and process control

Lengthy approvals, errors, or team overload? Use BPM, workflow, or RPA to digitize and automate key processes that are holding your company back and turn them into a competitive advantage.

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Where do companies lose the most time?

Lengthy approvals, errors, or team overload? Use BPM, workflow, or RPA to digitize and automate key processes that are holding your company back and turn them into a competitive advantage.

Unconnected systems and information
Important data is often scattered across various ERP and CRM applications, emails, or shared folders. Lack of integration leads to wasted time, manual rewriting, and higher error rates. Furthermore, without automated flows, it is difficult to ensure secure and auditable process execution.

Overload of documents and unstructured data
Paper contracts, PDF invoices, emails, scans, or photos—companies today face an avalanche of data in various formats. Without digitization and intelligent processing of these documents, their use for decision-making is extremely challenging.

Manual and inflexible processes
Processes based on human coordination, emails, or spreadsheets are slow, opaque, and prone to errors. Not only do they slow down your business, but they often increase costs and complicate reporting and compliance. Automation provides the necessary structure, measurability, and scalability.

Business Process Management (BPM)

BPM is a systematic approach to mapping, managing, and optimizing business processes. It enables companies to better understand their workflows, eliminate unnecessary steps, and increase efficiency across the organization. BPM is the foundation for long-term sustainable digitization and supports compliance with internal rules and external standards.

Learn more about BPM

Robotic Process Automation (RPA)

RPA enables the deployment of software robots that replace routine tasks such as transferring data between systems, checking data fields, or sending emails. Robots work non-stop, without errors, and free up employees for more skilled work. Combined with workflow and BPM, they form an effective automation ecosystem.

Learn more about RPA

Benefits

Increased productivity through automation of routine tasks
Reduced error rates in processes
Accelerated business processes across all agendas
Effective use of data for better decision-making
Reduced internal costs
Improved customer satisfaction through faster response times

Why large companies cannot do without automation

Today, companies face ever-increasing demands for productivity, cost control, and rapid decision-making. Yet it is often internal processes that are the source of invisible losses—lengthy approvals, duplication, manual data re-entry, and inefficient communication across departments.

The solution is to digitize and automate key business activities using tools such as BPM (Business Process Management), workflow systems, or RPA (Robotic Process Automation). These technologies enable people, data, and applications to be connected into a single controlled flow. This makes it possible to:

significantly reduce operating costs, typically by 25 to 50% for repetitive tasks,
shorten the time needed for approval and speed up access to important information,
and achieve a return on investment within 12 to 18 months, especially for high-frequency processes.

Automation also increases transparency, reduces errors, and frees up employee capacity, allowing them to focus on higher value-added activities instead of routine tasks.

Trends in digitization and automation of business processes

Digital technologies are developing at a rapid pace and changing the way companies approach process management. Based on more than 20 years of experience, we know that truly effective companies do not rely solely on one-off automation, but build flexible and adaptable environments that grow with technological developments.

So what are the trends that are fundamentally influencing successful digital transformation today?

Intelligent automation

The combination of automation with elements of artificial intelligence (AI) and machine learning (ML) gives rise to what is known as intelligent automation. It not only enables tasks to be performed, but also allows for prediction, decision-making, and process improvement based on data. Typical applications include document classification, pattern recognition, and automated decision-making in more complex scenarios.

Generative AI and autonomous agents

The advent of generative AI has opened up new possibilities for automation, known as autonomous agents. These agents can combine language models with corporate data and tools to independently perform tasks or make decisions based on context. They can be used, for example, to process requests, draft responses, summarize documents, or automatically route tickets within service desks.

Proven platforms for process management and automation

Every company has different needs, processes, and technological environments. That's why our approach is always independent—we'll help you choose the platform that best fits your ecosystem, delivers the fastest return on investment, and enables further growth.

We work with the world's leading tools, which we have tested on dozens of projects.

IBM Business Automation Workflow

A scalable platform for managing complex and highly regulated processes. It combines the power of the Business Automation Workflow engine with the robust FileNet content management system. It enables fully digital processing of requests, approval processes, and management of millions of documents.

Its strength lies in its integration with IBM Watson tools for cognitive content processing, advanced rights management, and audit trails—ideal for the financial sector, healthcare, energy, and public administration.

Microsoft 365 / SharePoint & TreeINFO

For organizations using Microsoft 365, we offer an extension to SharePoint with our own TreeINFO add-on. It is a modular solution for managing documents, forms, and processes, typically invoices, contracts, requests, or internal requirements. TreeINFO enables rapid workflow deployment, connection to ERP, and work with electronic signatures. It is ideal for companies that want to streamline document circulation in the familiar Microsoft environment.

NewgenONE Platform

A unified low-code platform that combines process management, document management, and robotic automation in a single system. It enables rapid workflow deployment, custom application creation, and digitization of complex agendas from customer onboarding to contract management. With support for integrations (e.g., SAP, MS365, UiPath) and built-in artificial intelligence, it is the ideal choice for companies that want to scale automation across their entire organization without having to combine multiple technologies.

OpenText Process Automation

A modern low-code platform for managing business processes and cases (case management). It allows you to model and automate complex workflows across departments, from employee recruitment and contract management to investment approvals.

Process Automation (formerly AppWorks) offers strong integration with other systems (e.g., SAP, Oracle, Salesforce, MS365), powerful analytics, and mobile device support. It is the ideal choice for companies that want to combine BPM, workflow, and document management within a single platform.

Thanks to integration with OpenText Extended ECM, processes can be linked directly to specific documents, ensuring greater control, transparency, and compliance with legislation.

We select the most suitable solution

Every company has a different starting point, technological ecosystem, strategic goals, and level of digitization. That is why we approach each project individually. We always begin by analyzing existing processes, technologies, and opportunities for optimization. We then recommend a solution that will bring the greatest benefits in terms of speed of deployment, acquisition and operating costs, and potential for further development. We are not tied to a single technology; your efficiency and return on investment are key for us. Whether you opt for a low-code platform, a robust BPM system, or the gradual introduction of RPA, the goal is the same: to speed up key processes, free up employee capacity, and strengthen your competitive advantage.