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Robotic Process Automation (RPA)

Software robots can handle repetitive tasks faster, more accurately, and without errors. RPA automates routine tasks and frees up teams to focus on more important tasks.

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RPA (Robotic Process Automation) represents a way to replace routine activities with software robots that can mimic human work in the user interface faster, more accurately, and without errors. Instead of an employee manually transferring data between systems, verifying information in spreadsheets, or sending emails every day, these tasks are taken over by a robot that operates 24/7 without fatigue.

RPA is most commonly deployed in areas with a high volume of repetitive tasks, large amounts of data, or a strict need for rule compliance. However, its benefits go beyond saving time: robots reduce the risk of human errors, speed up request processing, and allow employees to focus on work with higher added value.

In combination with workflow and BPM, RPA forms an essential building block of the modern automation ecosystem. While BPM defines what should happen, and workflow describes how it should happen, RPA ensures that it actually happens — automatically, reliably, and at the required time.

Who can benefit from RPA and which scenarios it solves

RPA proves effective wherever a company processes large volumes of repetitive tasks that are regular, predictable, and rule-based. These are typically tasks that are not complex but consume a significant amount of employee time and are often a source of errors. This is where robots excel — performing tasks without downtime, day and night, always with the same accuracy.

Suitable environments for RPA include finance and accounting departments, customer service, HR, procurement, or back-office operations. Robots can handle tasks such as entering data into ERP systems, validating input data, comparing information between two systems, sending notifications, matching documents, downloading attachments from emails, or launching batch jobs.

RPA is also ideal for companies that want to implement digitalization gradually, without the need for infrastructure changes or complex integrations. Robots can work on top of existing applications, just like humans do, which enables automation even in cases where APIs are not available or systems are closed.

Thanks to its versatility, RPA is suitable for businesses of all sizes — from agile teams looking to speed up internal processes to large organizations processing thousands of transactions daily. When properly implemented, a robot does more than just repeat tasks — it becomes an integral part of operations.

RPA technologies

IBM Robotic Process Automation

IBM RPA is part of the broader Business Automation platform. It enables the creation and management of robots across departments, supports advanced scenarios including AI-driven recognition, and is designed for companies with high demands on security and operational management.

Microsoft Power Automate

Power Automate offers automation directly within Microsoft 365. It allows you to set up robotic flows to transfer data between SharePoint, Outlook, or ERP systems. It is ideal for companies already operating in the Microsoft ecosystem and looking for a quick start with minimal investment.

NewgenONE Platform

NewgenONE includes an integrated RPA layer that works closely with BPM and ECM. Robotic flows can be modeled alongside process flows, making it easier to manage and scale automation within a single environment. It is ideal for companies seeking end-to-end digitalization without technology fragmentation.

OpenText Process Automation

OpenText Process Automation (part of AppWorks) integrates RPA directly into the process automation platform. This makes it possible to deploy software robots as a natural part of the workflow — without the need for additional tools. Robots perform repetitive steps (such as data comparison, validation, or document handling) across different applications and seamlessly follow the process flow defined by BPM logic.

FAQ:

Which tasks can be automated using RPA?

RPA handles routine tasks such as data entry, working with forms, data comparison, report generation, or sending emails — all without the need to modify existing systems.

How many robots does a company usually need?

It depends on the scope of processes. In some cases, a single robot is sufficient for a specific agenda, while in other situations it is more effective to deploy multiple smaller robots, each performing a specialized task.

Is RPA worth it for small and mid-sized companies as well?

Yes, if the company processes repetitive tasks in larger volumes. With tools such as Power Automate or embedded RPA in BPM platforms, it is possible to get started quickly and at low cost.

How quickly can RPA be implemented?

The first robot can be deployed within a few days. The use of low-code tools or ready-made templates reduces implementation time to a minimum. However, it always depends on the complexity of the automated process.

Do existing systems need to be changed for RPA to work?

No. Robots operate at the user interface level just like a human. This allows them to work even in cases where no API or other form of integration is available.

Do you want to find out where a robot could save hundreds of hour

Implementing RPA does not require complex infrastructure changes or months of preparation. All it takes is to identify repetitive tasks and choose the right place where a robot can take over routine work from your employees. We are happy to help you determine where automation will bring the greatest return on investment and how to implement it quickly and securely.

Find out where RPA makes the most sense in your company.

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