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Business Process Management (BPM)

Lengthy approvals, lack of overview, or chaos in processes? BPM helps you map, standardize, and automate processes. From request to result.

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Solutions Enterprise Applications Digitization, automation, and process control
BPM helps you gain full control over how your business actually works. It allows you to map, standardize, and automate key processes across departments, from invoice and investment approvals, to product data and documentation compilation, to employee onboarding and complaint handling.

You will speed up decision-making, reduce errors, and obtain valuable data for optimizing performance. Instead of ad hoc communication via email, you will have a unified environment where each step is clearly defined, measurable, and auditable. BPM thus becomes a tool not only for greater efficiency, but also for growth and resilience to change.

Who is BPM suitable for and what scenarios does it address?

Business Process Management is suitable for companies that want to gain better control over how their internal processes actually work, not only in terms of outputs, but also in terms of the process itself. It brings the greatest benefits where multiple departments are involved in the process, tasks are frequently handed over, or precisely defined procedures must be followed. Typically, these are organizations that struggle with informal information flows, difficult-to-track approval cycles, or high dependence on specific individuals.

BPM helps to resolve these situations by defining a clear structure for each step, assigning responsibilities, setting rules, and at the same time allowing for responses to changes, such as conditional branching, task redistribution, or escalation. It finds application in internal agendas such as investment approvals, employee onboarding, request submission, change management, or contract approvals. At the same time, it can also be used in customer-oriented processes, such as handling complaints, inquiries, or service interventions.

A major advantage of BPM is that it allows these processes to be not only managed, but also measured and improved, thanks to the ability to monitor performance, delays, and bottlenecks in real time.

BPM Technologies

IBM Business Automation Workflow

IBM BAW offers powerful solutions for managing complex processes across large organizations. Thanks to the combination of a workflow engine and content management, the platform is suitable for environments with high requirements for auditability, scalability, and security. Connection to the IBM FileNet and Watson ecosystem then allows you to use advanced analytics and artificial intelligence elements for further process optimization.

NewgenONE Platform

NewgenONE combines BPM, document management, and robotic automation into a single solution. It enables rapid process modeling and deployment using low-code tools, significantly reducing implementation time. The platform is ideal for companies seeking flexibility and rapid innovation while maintaining control over the entire process, from submission to audit trail.

OpenText Process Automation

Process automation (formerly AppWorks) is a robust platform for business process management and case processing, suitable for more complex environments with an emphasis on compliance, integration, and security. It allows you to model complex workflows, automate decision-making logic, and clearly manage the entire process lifecycle. It is ideal for companies that want detailed control over every step of the process and need a platform that adapts to their specific environment. And thanks to integration with OpenText Extended ECM, processes can be linked directly to specific documents, ensuring greater control, transparency, and regulatory compliance.

TreeINFO - add-on for Microsoft SharePoint

For companies already using Microsoft 365, we offer our own BPM extension, TreeINFO. This solution is designed for digitizing company agendas on the SharePoint platform, from invoice approval to internal requests. It enables quick implementation, an intuitive user interface, and easy integration with commonly used tools such as Outlook, Teams, and ERP systems.

FAQ:

What is the difference between workflow and BPM?

A workflow typically describes a fixed sequence of steps for a specific task. BPM is a broader approach. It allows processes to be modeled, managed, measured, and optimized throughout their entire lifecycle.

How long does it take to implement a BPM system?

The length of implementation depends on the scope of the specific project, but the first version of the processes is usually functional within a few weeks. Thanks to low-code tools, deployment can be significantly accelerated and gradually scaled.

Is BPM also worthwhile for companies with an ERP system?

Yes. ERP primarily handles transaction processing, but BPM provides an add-on for managing cross-system processes, approvals, notifications, and performance monitoring across agendas.

Is it possible to connect BPM with our existing systems?

Modern BPM platforms are designed with an emphasis on integration via APIs, connectors, or ESB. Typical connections include ERP, DMS, CRM, or Microsoft 365.

What are the main benefits of BPM for management?

BPM can connect the seemingly unconnectable, unifying processes, data, and people across departments and systems. It is only thanks to BPM that automation makes sense: a company can manage its entire digital ecosystem as a single entity. The result is greater transparency, faster approvals, fewer errors, and decisions based on real data. At the same time, dependence on individuals is eliminated, and a structured, auditable system ready for growth is created.

Wondering where to start?

Implementing BPM is not just about technology; it is a step toward greater efficiency, greater control, and smarter management of the entire organization. If you suspect that your company could operate faster, more simply, and with fewer operational losses, we will be happy to show you where change makes the most sense.

Find out which processes have the greatest potential for acceleration and automation.

Arrange a non-binding consultation

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