OpenText Content Management for SAP SuccessFactors

An integrated solution for managing HR documents directly within SuccessFactors.
Centralise personnel files, automate documentation, and ensure compliance throughout the entire employee lifecycle.

Solutions Enterprise Applications Paperless HR and digital workforce management

SAP SuccessFactors Document Management Core by OpenText — also known as OpenText Content Management for SAP SuccessFactors — is an extension that connects HR document management directly with the SuccessFactors environment. It enables HR teams to create, store, and manage employee personnel files in the same system where they work every day. This eliminates the need to switch between platforms, increases efficiency, and keeps all documents securely centralised. The solution supports the entire employee lifecycle—from recruitment to offboarding—ensuring consistency, transparency, and compliance with both internal and external requirements.

Who is it suitable for?

The solution is designed primarily for companies already using SAP SuccessFactors and looking to manage HR documents directly within the same environment their HR teams work in every day. It delivers the greatest value to medium and large enterprises with a high volume of HR documents and complex processes, as well as international organisations that require centralised management of personnel files across countries and legal frameworks. It is also highly beneficial for HR shared service centres, where immediate access to unified and secure employee documentation is essential.

Benefits

HR documents directly in SAP SuccessFactors
Unified digital employee personnel file
Faster recruitment, changes, and offboarding processes
Electronic signatures and automated workflows
Secure archiving and document lifecycle management
Transparent access, audit trail, and compliance

What HR challenges does it address?

OpenText Content Management extends SAP SuccessFactors with full document management across the entire employee lifecycle. During recruitment and onboarding, it enables contract generation, offer storage, and electronic signing. Throughout employment, it manages payroll changes, amendments, requests for role or workload changes, and other personnel documents. It also supports life events and benefits such as parental leave, relocation, or training entitlements. Finally, it covers offboarding, ensuring equipment returns, access termination, and complete archiving of documents within the digital personnel file. Thanks to its integration with SuccessFactors, HR specialists have all relevant documents in one place—without switching between systems.

Martin Vogel

ECM Delivery Manager

What are the next steps?

Digitalising HR documents in SAP SuccessFactors can be a natural step toward more efficient processes and a better user experience. OpenText Content Management for SAP SuccessFactors connects document management directly to the environment your HR teams already use—eliminating system switching, ensuring full control over data, and providing a unified view of employee files.

As a long-term SAP and OpenText partner, Aricoma will help you design optimal processes, integrate the solution into your system, and ensure smooth operations. Whether you are just starting with HR digitalisation or want to elevate your current setup, we will show you the best way to move forward.