Business Processes Consulting

This step is critical to the long-term success of the entire program. It transforms what may initially seem like a purely technical initiative into a broader business process involving both HR and finance. Introducing device choice is not just an IT decision—it also impacts employee experience, benefits, and budget planning.

During this phase, we work together to define clear policies and governance. Our consultations focus on key questions such as: Who should be eligible for a Mac? Should it be available to all employees or only selected roles and seniority levels? How should budgets be structured? And what should the device refresh cycle look like?

Without clearly defined rules from the outset, even a well-intended program can quickly become difficult to manage, creating unnecessary complexity, exceptions, and inconsistent user experiences.

We help create a clear and well-structured program that establishes expectations across the organization. IT teams gain clarity on what needs to be supported, finance maintains visibility and control over costs, and HR can communicate the program to employees in a simple and transparent way.