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OpenText Content Management — uncompromising document management

Enterprise document management with AI support and a modern user experience. OpenText Content Management offers top-tier integration with SAP and other ERPs and secure content governance across the company.

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What is OpenText Content Management and why do you need it?

OpenText Content Management (OCM) is a modern platform for managing enterprise documents and content. It builds on the concept of Enterprise Content Management (ECM) and extends it with artificial intelligence, an intuitive user interface, and deep integration with key systems — especially SAP.

OCM enables companies to unify content management across the entire organization. Users gain easy access to documents, managers get assurance of compliance with regulatory requirements, and company leadership obtains a tool that increases efficiency and speeds up decision-making.

What challenges does OpenText CM address?

  • Exponential data growth — up to 80% of corporate information is unstructured (emails, contracts, attachments, reports). OCM centralizes this information and brings order to it.
  • Compliance and regulations — GDPR, eIDAS, ISO, or DoD 5015.2 require precise access control, versioning, and archiving. OCM addresses these needs from a single platform.
  • Process efficiency — instead of time-consuming searches or manual approvals, everything runs digitally and automatically.
  • AI and modern UX — intelligent search, automatic tagging, and a user-friendly interface support fast adoption across the company.
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Who is the solution suitable for?

OpenText Content Management is designed primarily for large enterprise companies that handle extensive agendas and complex processes. It is especially valuable in highly regulated industries such as finance, pharmaceuticals, energy, and public administration, where full control over content and strict compliance are essential.

Thanks to its robust architecture and global deployment capabilities, OCM is also ideal for international corporations that need centralized document management across subsidiaries and locations. A key strength is its integration with ERP systems — especially SAP — allowing documents to be directly linked to core business processes.

The solution is also well-suited for organizations with very high document volumes, reaching hundreds of thousands or even millions annually. OCM delivers scalability, reliability, and a modern user experience that simplifies work across departments and branches.
 

Benefits

  • Full control over the document lifecycle
  • Security and regulatory compliance
  • Deep integration with SAP and other ERPs
  • Process automation powered by artificial intelligence
  • Modern and user-friendly interface
  • Scalability for international enterprise organizations

Typical use cases

OpenText Content Management is most commonly used for managing contracts and confidential documents. Companies gain full control over the entire document lifecycle — from creation and approval to secure storage and long-term archiving. With clearly defined access rights and audit trails, they can ensure that all contracts and sensitive information are protected and easily traceable.




Another common scenario is invoice digitization and the automation of accounting processes. OCM integrated with SAP or another ERP system enables fast invoice approval and posting without manual data entry. This significantly shortens processing time, reduces errors, and increases the overall efficiency of the finance department.

OpenText also holds a strong position in areas where extensive documentation needs to be managed. Typical examples include manufacturing and engineering documentation, project documentation, or technical drawings. OCM ensures that every team member works with the most up-to-date version of a document and that changes are managed through a standardized process.

The solution is also widely used in highly regulated sectors such as pharmaceuticals, healthcare, banking, and public administration. Here, OCM helps companies not only comply with strict standards and legal requirements but also ensure transparency and auditability across all key processes.

Technology and integrations

OpenText Content Management is not just a document repository but a comprehensive platform that seamlessly integrates with key enterprise applications. Thanks to deep integration with SAP and other ERP systems (Oracle, Microsoft Dynamics, etc.), it enables companies to connect business processes directly with their content. Documents thus become part of daily workflows, and users can access them directly within the environment they already work in.

Another important aspect is integration with Microsoft 365 and Microsoft Teams, ensuring secure document storage while supporting intensive collaboration across departments and locations. Integrating into tools users are familiar with increases adoption and accelerates system acceptance.
 

Modern user interface

OpenText Content Management offers a modern and customizable user interface that can be configured by role or individual user. The home page can be personalized so that everyone sees exactly the information they need for their work. This makes the system intuitive and user-friendly, even in large organizations.

Business Workspace a Smart View

A key feature is the so-called Business Workspace, which provides quick and intuitive access to relevant documents, data, people, and tasks associated with a specific project or business objective. Combined with the Smart View function, it offers a role-based interface that displays only the content important for a given activity. This facilitates collaboration, reduces information overload, and ensures teams always work with the most up-to-date document versions.

Thanks to these technologies, OpenText Content Management becomes not only a powerful tool for document management but also a platform that connects content with business and supports the digital transformation of the entire organization.

Aricoma and OpenText — expertise and comprehensive services

Aricoma combines deep consulting expertise with decades of experience in implementing, servicing, and developing DMS/ECM solutions. We can not only deploy new systems but also take over and further enhance solutions originally implemented by another provider.

Our services include:
  • Consulting and needs analysis — designing architecture, integrations, and user experience
  • Complete implementation of OpenText Content Management
  • Integration with SAP, ERP, and Microsoft 365
  • Data migration or takeover of an existing solution from another provider
  • Service and long-term support — SLA, monitoring, security updates
  • Further development and optimization — new business areas, workflows, AI features
We have delivered many significant projects. For example, at E.ON Czech Republic, we took over the management of OpenText ECM from another provider, ensuring business continuity, modernization, and further system development. For Heineken Slovakia, we implemented OpenText for electronic approval and archiving of contracts and invoices with deep SAP integration, reducing manual work and speeding up the entire process.
 

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Foto autora, Martin Vogel

Martin Vogel

ECM Delivery Manager

FAQ:

What is the difference between DMS and ECM?

DMS handles the storage and management of documents. ECM (now often referred to as Content Management) goes further — it manages the entire content lifecycle, supports workflows, and integrates with business processes.

How does OCM support compliance?

OpenText Content Management includes access rights management, audit trails, retention control, and archiving. It meets the requirements of GDPR, eIDAS, ISO, and industry standards such as HIPAA.

What does OCM easily integrate with?

The deepest integration is with SAP, followed by ERP systems (Oracle, Microsoft Dynamics), Microsoft 365, Salesforce, and other enterprise applications.

How does AI in OCM improve content management?

Thanks to features such as intelligent search, automatic tagging, and document summarization, AI can significantly speed up users’ work.

Does the platform support cloud deployment?

Yes. OpenText Content Management works on-premise, in the cloud, and in hybrid environments. It also supports multi-cloud strategies for large organizations.

How is document management handled in regulated industries?

OCM offers preconfigured modules for document lifecycle management, reviews, audit records, and secure workflows for banks, the pharmaceutical industry, and public administration.

ChatGPT řekl: How is OpenText Content Management implemented?

Implementation usually starts with an analysis of processes and needs. This is followed by configuration, integration with SAP and other systems, data migration, and user training.

How much does OpenText Content Management cost?

The price depends on the scope of implementation, the number of users, and the required modules. We’ll be happy to provide a consultation and propose a complete solution, including a cost estimate.

What is the difference between OpenText and other DMS solutions?

OpenText is a robust enterprise platform designed for large organizations and regulated industries. Compared to lighter DMS solutions, it offers deeper integrations, scalability, and comprehensive compliance.

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Do you want to have full control over your company’s content? We’ll help you with the implementation, development, and integration of OpenText Content Management into your processes.

Schedule a consultation about OpenText CM.
Explore other content management technologies.

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