Service and Support
Take care of your business, leave user satisfaction and system functionality to us.
Cooperation does not end with the launch of the system
We will provide you with professional system, application and process support and consulting services. Leave the troubleshooting to us and benefit from support tailored to your individual needs.
- Business continuity by preventing critical system failure
- Satisfied users and customers
- Guaranteed reliability of services and systems
- Capacity freed up for innovation, strategic development and new projects
- Get a partner to create and optimise your solutions
Service support under control
Each user receives their own login credentials to access the portal, there is no limit on the number of users. The system allows you to manage the lifecycle of tickets from creation to closure, including all intermediate steps. You can also export tickets to MS Excel format for further analysis.
With chat on each ticket, you can communicate with our team and add necessary attachments. The notification system will always alert you to changes. You can track the history of changes in ticket statuses and view a graphical overview of all issued tickets.
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