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#1 in Enterprise IT

Comprehensive Solution for Travel, Accident and Health Insurance

Aricoma’s robust solution covers the entire insurance lifecycle, from policy issuance through claims processing, ensuring stable operations and fully online client service.

Aricoma has developed a robust system that manages the entire insurance lifecycle, from client registration and policy issuance to claims processing. The solution is designed for insurers seeking to efficiently digitize their products, streamline client service, and optimize internal processes.

The solution includes a sophisticated and user-friendly client application that enables customers to arrange insurance fully online, via mobile phone or computer. Policies can be concluded in just a few clicks through a responsive web application. Payments are processed online, for example by card or QR code, and clients subsequently receive all necessary policy documents, including an assistance card.

What Does the Solution Offer?

The solution enables insurers to offer a broad portfolio of products, including:
  • travel insurance for various client segments and destinations,
  • domestic travel insurance,
  • short-term and long-term policies, annual multi-trip coverage, and insurance for study stays abroad,
  • accident insurance for children and youth,
  • health insurance for foreigners, including coverage for necessary and urgent medical care as well as comprehensive health insurance.
The system also supports in-branch client service, with the full digital agenda accessible to branch staff and call center operators.

Benefits

  • Comprehensive Insurance System
  • Low Operating Costs
  • Robust and Stable 24/7 Operation

What Does the Internal Management of the Solution Include?

The internal component of the solution enables comprehensive management of policies, contracts, and client records. It includes extensive dashboards, reporting outputs, data exports for accounting, and management reporting. This provides insurers with full control over both commercial and operational data.

Aricoma delivers complete technical and application support for the solution operated in a hosted environment. Clients can therefore focus on business development and the management of their insurance products, while technological stability and security remain under our responsibility.

The system is built on modern Java technologies within a classic three-tier architecture, supported by a proven application server and a robust database platform. The solution is designed for high availability and long-term 24/7 operation. In this configuration, it is successfully deployed, for example, at Vitalitas pojišťovna a.s.

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